During the last month, I have been keeping a keen eye on Google’s new approach to search. In my previous article, The Impact of Personalized Search on SEO, I mentioned that the decision to include Google+ social content in search results might not be welcomed by everyone. This especially stems from the fact that it seems as if Google places priority to Google+ information in its search results. One can argue that Google is entitled to include Google+ content, since they own the search engine. Also, Google mentioned that they would index data from Facebook and Twitter if they made their platforms open. One thing that is certainly sure however, is that Google has received significant backlash because of the decision.

Google’s social rival, the massively popular micro blogging site Twitter, are on the forefront of the accusing camp. After the new search algorithm was launched by Google, Twitter accused Google of trying to drive traffic to their social network by manipulating search results. A Twitter representative made the following statement: “For years, people have relied on Google to deliver the most relevant results any time they wanted to find something on the internet. As we’ve seen time and time again, news breaks first on Twitter, as a result, Twitter accounts and tweets are often the most relevant results. We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone. We think that’s bad for people, publishers, news organisations and Twitter users”.

Personally, I think Twitter has a point. Twitter has had a massive social impact over the last few years (the “Twitter Revolutions” for example) and breaking news can often be found first on Twitter. If results from Twitter (or any other site for that matter) is the most relevant, the information should be available first in Google search results. This also ties in with the aforementioned Search Engine Optimisation. If you have to compete with only slightly relevant data from Google itself, you’re in for a losing battle. One option is to embrace the change from a social marketing perspective. But is this really best for the user?

In conclusion, it seems that many are worried that relevant results get pushed down in favour of Google + content. Fundamentally, relevancy is what it all boils down to. Google might not be in the wrong here, they are certainly entitled to promote their social network, but they should not compromise the quality of their search results in the process.

Twitter/Facebook - image credit - www.cbsnews.com

Search engine optimization or SEO as it’s more popularly know, is still something most decision makers still don’t understand. Now I can’t cover everything about SEO in just this one blog post but I’ll try and explain it a bit by discussing it briefly, by looking at the costs involved and then I’ll show you some case studies to illustrate what it has done for some of our clients.

Search engine optimization in essence is the practice of altering and tweaking a website and factors outside of your website to gain higher rankings in organic listings for targeted search terms. Organic listings are also referred to as natural listings these are the results that are not “paid for” (Payments to search engines that is).

Now a big misconception which people quite often make is that SEO is firstly an once off thing and secondly is something cheap. Now back when search engine’s started to become popular it might have been cheaper to rank well but since the benefit of ranking well in search engine result pages has been noticed it has become quite competitive. Thus it takes experts to analyze competitors to make sure you do more than your competitors to out rank them.

It also definitely isn’t a once off thing. Once you reach your rankings you will need to ensure you keep one step ahead of your competitors. Thus there are definitely costs associated with SEO which is determined by the vertical your company is classed in, the state of your website and what your current rankings are. SEO is also definitely a bespoke service and as such this adds to the cost and time needed to work out an effective strategy.

We have achieved some amazing results for our clients by using SEO. I’m going to look at 3 of our clients who have reached great results since signing up for SEO.

In our first example above (Company One) you can see we have done an comparison of their organic traffic compared from July 2007 to July 2010. We started this campaign off 3 years ago and have been constantly working with this company advising them on every step they take. They compete in quite a competitive vertical so it is important to be involved every step of the way. They did initially have some organic traffic before we started as indicated by the green line on the graph above but from the graph above you can see that this was nothing compared to what we have helped them achieve by utilizing SEO. We trebled their organic traffic in the last three years, which was a phenomenal feat. This has lead to our client becoming leaders in their relative industry.

Our second example is Company Two, who competes on a less competitive vertical. They started out with very limited organic traffic and no SEO strategy as well as website that was not search engine friendly at all. We helped them transform their website and define a SEO strategy both of which has helped them achieve the amazing results you see on the graph above. Their organic results have grown by a 613%.

Our last example is of side project we started in our company with the goal of turning it into a business. We thus had the opportunity to work with it from start to end. We created a website which would target our audience and use a very clearly defined SEO strategy. This meant me could develop the website with this strategy in mind. This resulted in us completely overshooting all our targets and building an extremely profitable on-line business driven by only organic traffic. The traffic in this comparison shows a growth of 890%.

So now that you have a few examples of what SEO can do for a company, do you really think you can compete without it? Feel free to drop us a line to find out how SEO could be helping your company. Have a great week and check in again for our case studies on social media and it’s benefits.

Branding has always been extremely important for corporate companies and rightly so because this is extremely important to finally drive sales. Branding when managed properly creates trust and drives sales when you align your company’s brand with the needs and perspectives of your customers. With the emergence of the web, branding has changed completely it is now as important for small to medium businesses as for corporations.

Now how has branding changed? Traditional media such as TV, banner and radio ads has always been important for branding as it reaches such a wide audience. It has also traditionally created trust in the brand with the audience because they believe that a company is successful when it can afford to advertise on these expensive mediums. Thus the company must be “good” if they have enough funds to advertise on these mediums.

Today the situation has changed – people have become lazy. Now that’s quite a bold statement but I say this in relation to branding and traditional media because a new step has been added to buying process. Traditional media creates a need with customers but the online world has become the medium that fulfills that need. So now people turn to search to find what they are looking for instead of memorizing what they hear or saw on advertising. Thus branding has lost some of its power when not closing the cycle by making sure your brand is also found when people look for your company.

So SEO has become part of the branding process and there are two ways SEO has a branding effect.

1. Branding by ranking on generic keywords

The first is branding you receive when users find your company in the results on some of the more generic keywords for your products or services. This is for instance if your company specializes in laptop sales and you rank high for the keywords [buying a laptop] or something similar.

2. Branding by reach of exposure

This is when your reach is wider, which you achieve by ranking for lots of long tail keyword searches such as [sony viao 13 laptop battery]. Your company can then establish itself as an expert on the subject, which also creates trust and branding for your company.

These two methods are quite different and require you to build in an approach to target each in your SEO strategy. They can both have phenomenal effects on your branding but also on your sales as you might shorten the buying process. Once you have a customer on your site and you have created trust for your company it improves your company’s chances dramatically of making the sale.

I hope this brief overview has been informative feel free to leave a comment or subscribe to our RSS.

If you have ever worked with a corporate client or in a corporate environment you would know that brand management is something that is taken extremely seriously. The reason for this is brands are extremely important for companies. A Brand usually connects the dots from advertising to sales. This is because people tend to buy products from companies that they trust and advertising tends to create trust for a brand. Thus when people pass a popular grocer in a shopping center or on a high street their the grocers brand could attract you to visit the store rather then the corner shop. From this perspective companies directly link sales to their brand and the message attached to it.

Now in today’s world and with the emergence of web 2.0 it has become vitally important for us to control our personal brand. Why you may ask? Well you quite often attend conferences and networking session to promote yourself and build up contacts. This is a way of advertising your personal brand. Now in today’s age the online world has become so entwined in our lives that it is almost impossible to separate the two. Now what does that mean for your personal brand? Well in whichever stage of your life you may find yourself, you need to make sure you control what people find when the search for you online. Thus if you search for your name you should find your own web properties. For instance if you search for “Chris Calitz” you will find my personal blog with contact information for me and links to my social presence online ie. Twitter, Facebook, Linkedin.

Thus I have made sure people find info about me, which I control. This means I can then further advertise myself by simply making changes to the web properties I own. Now Emil gave you a quite detailed explanation of how to setup a Wordpress site but you need to take this a step further. You need to do some SEO on your website to ensure you are the first result in search engines for your branded terms.

Now luckily most of our branded terms are not qualified as very competitive keywords for instance “Chris Calitz” is not a very competitive term so the SEO I needed to do was not that extensive. If you do however have a name such as Richard Branson you might have a problem.

1. Choosing a domain name

Now the first step I would recommend is that you buy a domain name that contains your branded terms. So if your brand online and offline is based on your name try to buy a domain containing your name. For instance John Doe or Joe Bloggs would buy johndoe.com or joebloggs.com. Choosing a domain extension isn’t as important if your brand doesn’t compete with a competitive keyword phrases but if you are competing with Richard Branson you might need to make smart decisions. For instance if you are based in South Africa you could buy the local extension richardbranson.co.za, which is available I checked. This could give you a bit of a head start as you will be able to rank higher in South Africa but this isn’t a guarantee.

2. Finding inexpensive links

Now in SEO links are probably the most important ranking factor at the moment. Thus you need to build some links for your site. Now as this is not a difficult vertical to rank for you will only need a few inexpensive ones. You could search online for a few free directories to submit your site to which should ensure you have enough links. Some examples are www.sabest.co.za, www.dmoz.org, www.ananzi.co.za etc.

3. Deciding on anchor text and description

Now before you submit your sites you need to ensure you have decided on anchor text you want to use. These should be branded terms and should vary. For instance “Chris Calitz” and “chriscalitz”. These will be used for the text of the links you receive and they will be important in determining for which keywords you rank.

4. Lastly have content related to your branded terms

You need to ensure that you at least have a page with content or that your homepage has content where the branded phrases you want to rank for is mentioned.

This should put you well on your way to controlling your online brand. Feel free to leave some questions below and check in tomorrow as we will discuss how PPC could help you market your brand.

People are now online more often than they where a few years ago. This can probably be attributed to the fact that they can now do so much more then a few years back. People online can now socially share everything from videos to photos and even look at where their friends are right now. This means they have more reason to be online which in turn also makes them savvier Internet users.

People don’t only go online for social reasons though but a lot of time online is also spend either doing research on their next holiday or the next camera they want to purchase. This trend will only increase as users end up spending more and more time online as they discover what all they can do online.

This is why it is vitally important for you to have an website these days even if you are a little guest house located in the middle of nowhere. In all likelihood people still need your service there and your clients will love you if you make it easier for them to find you by having a website.

Now that I have hopefully convinced you to go get your business a website you can’t stop there. You need to make sure you create an online presence for your website. Now there are a few ways to do this, which work the best when done together, but I will only discuss SEO.

Most users make use of search engines to find what they are looking for be it by typing in what they are looking for in the address bar and their default search engine answering them or them visiting a search engine like Google and searching for it there. SEO is the process of ensuring when visitor search for something that relates to your website that they will find you as an option to fulfil their need.

Thus SEO creates a presence online by offering your company, as an option to fulfil your visitors needs. Now you can’t be everywhere at the same time in real life neither can your website thus it’s important that you ensure you create your online presence with this in mind. You need to target users that are actually looking for your services and not everything related to your company or products. For this reason it is vitally important to ensure you create the right online presence with SEO.

Now to evaluate if you have created the right online presence is not that easy it will take constant monitoring and understanding of what users are actually doing on your website.  Examples would be that if you see that you have a high bounce rate your visitors aren’t finding your content relevant to what they where searching for or your online presence is targeting the wrong users. My best advice for this would be to constantly monitor it and make deductions based on your evaluations of what is happening on your website.

I want to end by rehashing the fact that SEO only forms part of a strategy to create an online presence. You will need to make sure you cover all aspects as the way people are finding what they need is changing as the internet changes so make sure your business stays up to date.