We have written quite a bit about White Hat vs Black Hat in the past, in case you want to go have a look.

People have been using black hat SEO techniques to artificially manipulate organic rankings for a long time. And it worked. These individuals did everything from using invisible text stuffed with keywords to building massive link farms. The SEO professionals that strive to perform white hat Search Engine Optimisation and sticking to Google’s guidelines have often felt that their success is somewhat unfair. Sites with obvious black hat SEO often outranked their white hat competitors. To be fair, Google has improved this over the years. In the late 90s you could get away with basically anything. However, although the ethical route does pay off with hard work, even today certain black hat strategies still work.

Could it be that the game might finally change for good?

Matt Cutts, head of Google’s Webspam team recently made the following statement:

“What about the people optimizing really hard and doing a lot of SEO. We don’t normally pre-announce changes but there is something we are working on in the last few months and hope to release it in the next months or few weeks. We are trying to level the playing field a bit. All those people doing, for lack of a better word, over optimization or overly SEO – versus those making great content and great site. We are trying to make GoogleBot smarter, make our relevance better, and we are also looking for those who abuse it, like too many keywords on a page, or exchange way too many links or go well beyond what you normally expect. We have several engineers on my team working on this right now.“

A popular example of Google’s recent crackdown is the link network, buildmyrank.com. The site has openly admitted defeat and offered a refund to their customers after Google deindexed the majority of their network.

I am not sure if Google will phase everything in gradually. We have, however, seen some surprising results during the last month. One of our clients’ sites was competing with a website that was using obvious black hat SEO techniques. This site dropped out of the SERPs completely a few weeks ago. We have also seen quite a few dramatic positive shifts for our clients, possibly this is due to Google penalising all the black hat competitors and therefore shifting white hat sites up the rankings.

All this cracking down proves that you need to be very careful about anything you do. You might get penalised even if your intention was not to be black hat. Be sure to read up on Googles guidelines and remember that if you always strive to optimise for the user, you can feel safe. Google has sent a message to the webmaster tools interface of sites that violate their guidelines. If you find that a site you manage might possibly be one of these, take the steps to remove all suspicious SEO activity. Remove bad backlinks where possible, remove spammy content and meta data.

Take a look at these three exact and phrase match keywords in Adwords:

[car insurance]          “car insurance quote”          [car insurance quotes]

At the moment only these search queries will show ads for the terms stated above.

Car insurance                        need car insurance quote                car insurance quotes

The changes will allow close variants of the search terms to appear as well like the following:

Car inseurnce                        need car insurance quotes              car insurance quote

From mid May phrase and exact match keywords will match close variants, misspellings, singular and plural forms, stemmings, accents and abbreviations.

Based on Google’s research and testing they believe these new features will greatly benefit users and advertisers.

At least 7% of search queries online contain misspellings and the longer the query the higher the rate.

Even with perfect spelling variations occur between users that are searching for exactly the same product such as “climb Kilimanjaro” and “climbing Kilimanjaro” or “mens hiking shoes” and “men’s hiking shoes”.

Google’s organic search systems detect and compensate for misspellings and close variants.

Google has been testing these new changes with advertisers and the participants have seen positive results.

I believe this will help all advertisers as we spend a lot of time making sure that misspelling of keywords and other close variants are included in our keyword lists.  You will still have an option in advanced settings to use the original setting or make use of the new matching behavior.

Try it out and tell us what your findings are.

During the last month, I have been keeping a keen eye on Google’s new approach to search. In my previous article, The Impact of Personalized Search on SEO, I mentioned that the decision to include Google+ social content in search results might not be welcomed by everyone. This especially stems from the fact that it seems as if Google places priority to Google+ information in its search results. One can argue that Google is entitled to include Google+ content, since they own the search engine. Also, Google mentioned that they would index data from Facebook and Twitter if they made their platforms open. One thing that is certainly sure however, is that Google has received significant backlash because of the decision.

Google’s social rival, the massively popular micro blogging site Twitter, are on the forefront of the accusing camp. After the new search algorithm was launched by Google, Twitter accused Google of trying to drive traffic to their social network by manipulating search results. A Twitter representative made the following statement: “For years, people have relied on Google to deliver the most relevant results any time they wanted to find something on the internet. As we’ve seen time and time again, news breaks first on Twitter, as a result, Twitter accounts and tweets are often the most relevant results. We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone. We think that’s bad for people, publishers, news organisations and Twitter users”.

Personally, I think Twitter has a point. Twitter has had a massive social impact over the last few years (the “Twitter Revolutions” for example) and breaking news can often be found first on Twitter. If results from Twitter (or any other site for that matter) is the most relevant, the information should be available first in Google search results. This also ties in with the aforementioned Search Engine Optimisation. If you have to compete with only slightly relevant data from Google itself, you’re in for a losing battle. One option is to embrace the change from a social marketing perspective. But is this really best for the user?

In conclusion, it seems that many are worried that relevant results get pushed down in favour of Google + content. Fundamentally, relevancy is what it all boils down to. Google might not be in the wrong here, they are certainly entitled to promote their social network, but they should not compromise the quality of their search results in the process.

Twitter/Facebook - image credit - www.cbsnews.com

Can you believe it’s already the end of January 2012. In this article I will quickly recap on some highlights of 2011 and what we can expect in 2012 when it comes to technology world-wide and in South Africa.

2011

One of the most exciting launches in 2011 was the launch of the iPhone 4S, officially launched in South Africa December 16th 2011. The new member of the iPhone family has a dual core processor, improved camera (8 megapixels) and improved video capturing capabilities. With this Apple set a new standard for the development of Super Phones.

After months of speculation Google launched their new attempt at Social Media. Google Plus (Google+) was launched in mid 2011. The platform seems to be a combination of features from existing social media platforms and is visually very plain and simple to understand. It remains to be seen if Google+ will play a big role in Social Media or will it come to an end like its predecessor Google Wave.

YouTube got a little renovation. In 2011 YouTube improved the user experience of their website. They changed the layout to make navigation and finding channels easier and also made it visually more appealing.
Google bought Motorola Mobility for $12.5B, a dedicated Android partner, which will enable Google to supercharge the android ecosystem.

2012

Mobile! I think a lot of tech companies will be focusing on building better and more functional mobile applications as the market for smart and super phones is exploding. Mobile penetration in Africa especially is higher than some European countries. I think we’ll see a lot of innovation in the mobile application sector especially in terms of location based services, social networking, mobile commerce and mobile banking. I think we’ll also see advances when it comes to mobile hardware especially battery life.

Social media should have a large impact on search engines delivering more personalized search results than ever before. I also think Google and other large search engines will take social media more in account when it comes to delivering organic search results using user generated information to establish whether a website is a good resource or not. See Marcel’s article: The Impact of Personalized Search on SEO

Android will probably increase their market share in mobile device operating systems with the purchase of Motorola Mobility.

Whatever is in store for us for the year 2012 – it will be an exciting year for technology. I am sure we’ll see great innovation in technology in general and especially in mobile devices.

On the 10th of January Google included content from Google Plus, the newly launched Social Network, into their search result algorithm. Calling it “Search, plus your world”, it marks the true beginning of social search. You can still perform a global search, which omits all social results, which therefore presents you with two options: global and personalized (It does not appear that this feature has been fully rolled out in the South African version of Google at the time of writing, although I did come across it last night on Google South Africa). Some of the features of Personalized Search include an indicator of the total number of personal results in your search as well as the results themselves accompanied by a blue icon on the left. Additionally, Google included Google Plus Profiles in Search and People and Pages.

Having all the Personalised content from Google Plus mentioned above weaved into search result pages might not be welcomed by everyone. And at first glance it might seem to completely change the way we approach SEO. A lot of us in the field of Search Engine Optimization have been preparing for the day that search gets social. The option to switch between Global and Personalized results however, came as a surprise. Users can choose whether or not they want to use personalised search. This essentially means that current SEO practices still play the same role as always.

One cannot, however, predict the changes Google will make in the future, and tapping into the SEO potential of Personalised Search will play an increasingly important role in a Search Marketing campaign. Google might require us to be logged in at all times to use any of its features, including search. Even if this happens, I believe traditional SEO will remain alive and well. In its core, SEO is about optimization for the user, to optimize websites in order to facilitate and improve the search experience. This will always remain relevant.