During the last month, I have been keeping a keen eye on Google’s new approach to search. In my previous article, The Impact of Personalized Search on SEO, I mentioned that the decision to include Google+ social content in search results might not be welcomed by everyone. This especially stems from the fact that it seems as if Google places priority to Google+ information in its search results. One can argue that Google is entitled to include Google+ content, since they own the search engine. Also, Google mentioned that they would index data from Facebook and Twitter if they made their platforms open. One thing that is certainly sure however, is that Google has received significant backlash because of the decision.

Google’s social rival, the massively popular micro blogging site Twitter, are on the forefront of the accusing camp. After the new search algorithm was launched by Google, Twitter accused Google of trying to drive traffic to their social network by manipulating search results. A Twitter representative made the following statement: “For years, people have relied on Google to deliver the most relevant results any time they wanted to find something on the internet. As we’ve seen time and time again, news breaks first on Twitter, as a result, Twitter accounts and tweets are often the most relevant results. We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone. We think that’s bad for people, publishers, news organisations and Twitter users”.

Personally, I think Twitter has a point. Twitter has had a massive social impact over the last few years (the “Twitter Revolutions” for example) and breaking news can often be found first on Twitter. If results from Twitter (or any other site for that matter) is the most relevant, the information should be available first in Google search results. This also ties in with the aforementioned Search Engine Optimisation. If you have to compete with only slightly relevant data from Google itself, you’re in for a losing battle. One option is to embrace the change from a social marketing perspective. But is this really best for the user?

In conclusion, it seems that many are worried that relevant results get pushed down in favour of Google + content. Fundamentally, relevancy is what it all boils down to. Google might not be in the wrong here, they are certainly entitled to promote their social network, but they should not compromise the quality of their search results in the process.

Twitter/Facebook - image credit - www.cbsnews.com

On the 10th of January Google included content from Google Plus, the newly launched Social Network, into their search result algorithm. Calling it “Search, plus your world”, it marks the true beginning of social search. You can still perform a global search, which omits all social results, which therefore presents you with two options: global and personalized (It does not appear that this feature has been fully rolled out in the South African version of Google at the time of writing, although I did come across it last night on Google South Africa). Some of the features of Personalized Search include an indicator of the total number of personal results in your search as well as the results themselves accompanied by a blue icon on the left. Additionally, Google included Google Plus Profiles in Search and People and Pages.

Having all the Personalised content from Google Plus mentioned above weaved into search result pages might not be welcomed by everyone. And at first glance it might seem to completely change the way we approach SEO. A lot of us in the field of Search Engine Optimization have been preparing for the day that search gets social. The option to switch between Global and Personalized results however, came as a surprise. Users can choose whether or not they want to use personalised search. This essentially means that current SEO practices still play the same role as always.

One cannot, however, predict the changes Google will make in the future, and tapping into the SEO potential of Personalised Search will play an increasingly important role in a Search Marketing campaign. Google might require us to be logged in at all times to use any of its features, including search. Even if this happens, I believe traditional SEO will remain alive and well. In its core, SEO is about optimization for the user, to optimize websites in order to facilitate and improve the search experience. This will always remain relevant.

Google is in the process of simplifying user experience by scrapping products that haven’t met their  goals, or merging them as features into other  products. Though I myself hadn’t heard of some of these features, I was interested to research what tools they had experimented with in order to achieve the Google we all love. Google’s continued pursuit of innovation and user experience perfection is inspiring to say the least.  Below are some of their test products that didn’t quite make their ‘Google cut’.

• Google Friend Connect – gave web masters the ability to add social features to their sites by embedding a few lines of code. The feature will be retired as of 1^st March 2012 for non-blogger sites. Affected sites have been encouraged to create a Google+ page, and add a Google+ badge to their site so they can keep in touch with their community of followers via their page.

• Google Gears – browser extension allowed creation of offline web applications. As part of efforts to help incorporate offline capabilities into HTML5, as of 1^st December 2011, Gears based Gmail and Calendar offline will no longer work and later in December Gears will no longer be available for download. Gmail, Calendar and Docs can instead be accessed offline in Chrome.

• Google Wave – a product that helps users communicate and collaborate on the web. Development on Google Wave was stopped over a year ago, but as of 31^st January 2012 Wave will become read-only and no new “Waves” will be created. On 30^th April 2012 Wave will be turned off completely. Individual Waves can still be exported until the feature is turned off, but there are still open-source projects such as Apache Wave and Walkaround which offer equal functionality.

• Knol – aimed to improve web content by allowing experts to collaborate on in-depth articles (similar to Wikipedia). Annotum, “an open-source scholarly authoring and publishing platform based on WordPress” [1], has been created in order to continue the work of Knol – which will no longer be available as of 1^st October 2012.

These are just a few of the products Google will be scrapping, their aim: “to build a simpler, more intuitive, truly beautiful Google user experience”[1], which, in turn, will benefit not only users but advertisers as well.

To find out how we can help your site to rank better on Google, take a look at our Search Engine Optimization page

References:

1. http://googleblog.blogspot.com/2011/11/more-spring-cleaning-out-of-season.html

A passion for interior decorating established Blind Designs in 1975 in South Africa. Blind Designs was born in 1975 in South Africa by an entrepreneur Rob Harvey. They initially started with 3 types of blinds which were Roman, Roller and Vertical Blinds but within 4 years they had added another product to their catalogue. In 1994 home owners started to decorate their houses like never before. Due to the fact that the home owners started to do interior of their houses themselves, Blind Designs catalogue had grown to 9 products by 1989.

The Next Step: Online Marketing

Blind Designs realised in 2009 that launching an online marketing strategy could have a magnificent impact on their business. They approached SAbest and we launched their Google Adwords (Pay per Click) Campaign in February 2009. Just 7 days after launching their campaigns, they had 192 visits and 20% of the visits were from Google Adwords and 6.67% from non-paid adverts. 72% were new clients visiting their website through Google.

We initially started only with Pay per Click advertising, but after a successful year of Pay per Click campaigns and remarkable return on investment, Blind Designs launched search engine optimisation on their website in conjunction with their Adwords campaign.

We started their search engine optimisation in February 2009. Within 8 months of optimisation, we managed to get them to the top listing on the first page of organic searches when searching their most competitive keyword: Blinds.
SEO especially, builds complete brand trust and awareness, as people perceive companies that rank on the first page of searches as the market leaders and the most trusted in the industry.
This meant optimum visibility online in all searches.

The Proof Is In The Pudding:

You will notice in the block below the difference in visits from 2009 when they started with Pay per Click right through to 2011 when they also added search engine optimisation to their online marketing plan. This also shows the impact the two products combined have on each other, and on customer trust and brand association.

Visits
Campaigns

PPC:Feb 2009 – Feb 2010: +20%
SEO:Feb 2009 – Feb 2010: +6.67%

PPC: Feb 2010 – Feb 2011: +20.58%
SEO: Feb 2010 – Feb 2011: +21.88%

PPC: Feb 2011 – Aug 2011: 24.37%
SEO: Feb 2011 – Aug 2011: 24.73%

This clearly states the value of doing Pay per Click and Search engine optimisation together. The performance of various keywords, and their conversion rates are closely monitored and adjusted according to the results achieved.
Focused landing pages were created for the Pay per Click campaigns, ensuring higher conversion rates as the captive audience got the information they were looking for immediately, with substantial call to action areas. Their average conversion rates from Feb 2011 – Aug 2011 was 12.07%. Other advertising campaigns expect an average of 1% conversion – and the trackability is minimal.

The Future Of Blind Designs:

Due to their online visibility, Blind Designs maintained a steady growth of 5% annually, even through the recession period.
The brand has become trusted as word of mouth is backed up by online presence – and will always be viewed as one of the market leaders for blinds in South Africa.
One last word from Paul O’ Brien is that Google Adwords should form part of every company’s strategy to some agree.

You’ve spent hours working with a team of designers and developers to create your unique footprint on the worldwide web.  Days and weeks to conceptualise the exact image, content and portal you want to use to interact with the world out there.
But now – how will those millions of potential clients know about you?  What is the next step?  And where do you begin?

Two prevalent methods have given you the tools to do just that – get yourself known.

The first of these is similar to an online banner marketing campaign, except you can splash your adverts across many websites at the same time.  This we call Google Display Networks (GDN), and the adverts run across all the sites that have opened themselves up to this kind of marketing.  The beauty of GDN is that it creates awareness before people necessarily know about you and actively go looking for you or your products.

Furthermore, Google almost ‘tracks’ the user’s general application of the web, so if they are on certain websites often, and your advert is relevant to them, it will show to them when they go to other sites.  Kind of eerie, but from a marketing point of view phenomenal!

Having had said that, Display Network allows for a lot of awareness and positioning, but not necessarily a conversion to a sale or direct response.  People often see something, and then go in search of it later, which is why the second method is absolutely vital, we believe.

This second method is Search Engine Marketing.  This is also the most effective way of advertising online, as you have a captive audience that are ready to engage and interact with you.  The quickest way to get your product, brand or service ‘out there’ on Search Engine Marketing is by making use of Pay Per Click (PPC) Advertising as it is immediate and guaranteed when managed correctly.  Besides this, Pay Per Click is flexible and can be changed and optimized real-time.

That said, however, to have a complete online visibility and presence, and to ‘dominate’ search engines cost effectively in the long run, is by optimizing your website and website content in such a way that your brand will be on the top of all major search engine listings.  This is called Search Engine Optimisation (SEO).  Search Engine Optimisation is done over a period of time, and thus does not necessarily yield immediate success, but in the long run is the most cost effective way to market yourself online.

Our advice, then, would be to start with GDN en PPC, get results and increase the proverbial bottom line, and then proceed to SEO – and eventual online success!